/* ===========================================================================
   Sistema interno da Matera — layout das telas. Tokens e componentes vêm de
   matera.css. Barra lateral carvão, área de trabalho off-white, champagne só
   no que é ação ou destaque. Usa a tela inteira.
   =========================================================================== */

html, body { height: 100%; }
body.app-body { background: var(--off-white); }

.app { display: grid; grid-template-columns: 248px minmax(0, 1fr); min-height: 100vh; }

/* ------------------------------------------------------------ BARRA LATERAL */
.side {
  position: sticky; top: 0; height: 100vh; overflow-y: auto;
  background: var(--carvao);
  color: var(--off-white);
  display: flex; flex-direction: column; gap: 26px;
  padding: 22px 14px 18px;
  border-right: 1px solid var(--hairline-on-dark);
}
.side .m-logo { padding: 0 8px; }
.side .m-logo__symbol { height: 30px; }
.side .m-logo__name { font-size: 15px; color: var(--off-white); }
.side .m-logo__sub { font-size: 7.5px; color: var(--champagne-400); }
.side__grupo { display: flex; flex-direction: column; gap: 2px; }
.side__rotulo { font-size: 10px; font-weight: 600; letter-spacing: var(--track-label); text-transform: uppercase; color: #8F8C85; padding: 0 10px 6px; }
.side__item {
  display: flex; align-items: center; gap: 11px;
  padding: 9px 10px; border-radius: var(--radius-sm);
  color: #C6C3BC; font-size: var(--fs-sm); font-weight: 500;
  border: 0; background: transparent; width: 100%; text-align: left; cursor: pointer; font-family: var(--font-body);
}
.side__item i { font-size: 19px; color: #8F8C85; }
.side__item:hover { background: var(--grafite-800); color: var(--off-white); }
.side__item[aria-current="page"] { background: var(--grafite-700); color: var(--off-white); box-shadow: inset 2px 0 0 var(--champagne); }
.side__item[aria-current="page"] i { color: var(--champagne); }
.side__conta { font-size: 10px; font-weight: 700; letter-spacing: 0.04em; margin-left: auto; color: var(--carvao); background: var(--champagne); border-radius: var(--radius-pill); padding: 1px 7px; }
.side__pe { margin-top: auto; border-top: 1px solid var(--hairline-on-dark); padding: 14px 10px 0; display: flex; align-items: center; gap: 10px; font-size: var(--fs-xs); color: #8F8C85; }
.side__pe b { display: block; color: var(--off-white); font-weight: 600; font-size: var(--fs-sm); }
.side__pe a { margin-left: auto; color: #8F8C85; }
.side__pe a:hover { color: var(--champagne-400); }
.avatar { width: 32px; height: 32px; border-radius: 50%; background: var(--grafite-700); color: var(--champagne-400); display: grid; place-items: center; font-weight: 700; font-size: 12px; letter-spacing: 0.04em; flex: none; }

/* ------------------------------------------------------------- CONTEÚDO */
.main { min-width: 0; padding: 26px clamp(18px, 3vw, 40px) 60px; display: flex; flex-direction: column; gap: 22px; }
.topo { display: flex; flex-wrap: wrap; align-items: flex-end; justify-content: space-between; gap: 14px 24px; }
.topo__titulo { display: flex; flex-direction: column; gap: 6px; }
.topo__quem { display: flex; align-items: center; gap: 16px; }
.topo__foto { width: 64px; height: 64px; border-radius: 50%; object-fit: cover; flex: none; box-shadow: 0 0 0 2px var(--champagne); }
.topo__titulo h1 { font-size: var(--fs-h2); margin: 0; letter-spacing: var(--track-tight); }
.topo__titulo p { margin: 0; color: var(--text-muted); font-size: var(--fs-sm); }
.topo__acoes { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; }

.painel { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius-md); box-shadow: var(--shadow-sm); min-width: 0; }
.painel__cab { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 16px 20px; border-bottom: 1px solid var(--border); }
.painel__cab h2 { font-size: var(--fs-label); font-family: var(--font-body); font-weight: 600; letter-spacing: var(--track-label); text-transform: uppercase; color: var(--text-secondary); margin: 0; }
.painel__cab a, .painel__cab .link { font-size: var(--fs-xs); font-weight: 600; letter-spacing: 0.08em; text-transform: uppercase; color: var(--text-accent); background: none; border: 0; cursor: pointer; font-family: var(--font-body); }
.painel__corpo { padding: 18px 20px; }
.painel--plano { box-shadow: none; }

.grade { display: grid; gap: 18px; }
.grade-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.grade-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grade-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grade-2-1 { grid-template-columns: minmax(0, 1.6fr) minmax(0, 1fr); }

/* ------------------------------------------------------------ INDICADORES */
.kpi { padding: 18px 20px; display: flex; flex-direction: column; gap: 8px; }
.kpi__rotulo { font-size: var(--fs-label); font-weight: 600; letter-spacing: var(--track-label); text-transform: uppercase; color: var(--text-muted); display: flex; align-items: center; gap: 8px; }
.kpi__rotulo i { font-size: 16px; color: var(--accent); }
.kpi__valor { font-family: var(--font-display); font-weight: 800; font-size: 30px; letter-spacing: -0.02em; line-height: 1.05; color: var(--carvao); font-variant-numeric: tabular-nums; }
.kpi__nota { font-size: var(--fs-xs); color: var(--text-muted); }
.kpi--alerta .kpi__valor { color: var(--danger); }
.barra { height: 6px; background: var(--gray-100); border-radius: var(--radius-pill); overflow: hidden; }
.barra > i { display: block; height: 100%; background: var(--accent); border-radius: var(--radius-pill); }

/* ---------------------------------------------------------------- TABELAS */
.tabela-wrap { overflow-x: auto; }
table.tabela { width: 100%; border-collapse: collapse; font-size: var(--fs-sm); }
.tabela th {
  text-align: left; font-size: var(--fs-label); font-weight: 600; letter-spacing: var(--track-label); text-transform: uppercase;
  color: var(--text-muted); padding: 11px 16px; border-bottom: 1px solid var(--border); background: var(--surface-sunken); white-space: nowrap;
}
.tabela td { padding: 12px 16px; border-bottom: 1px solid var(--border); vertical-align: middle; }
.tabela tr:last-child td { border-bottom: 0; }
.tabela tbody tr:hover { background: var(--surface-sunken); }
.tabela .num { text-align: right; font-variant-numeric: tabular-nums; white-space: nowrap; }
.tabela .quem b { display: block; font-weight: 600; }
.tabela .quem small { display: block; color: var(--text-muted); font-size: var(--fs-xs); margin-top: 2px; }
.tabela .acoes { text-align: right; white-space: nowrap; }

/* ------------------------------------------------------------ SITUAÇÃO */
.pill { display: inline-flex; align-items: center; gap: 6px; padding: 3px 10px 3px 8px; border-radius: var(--radius-pill); font-size: var(--fs-xs); font-weight: 600; white-space: nowrap; border: 1px solid transparent; }
.pill::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.pill--ok      { color: var(--success); background: #EEF1EA; }
.pill--alerta  { color: #8A6630; background: #F6EEE2; }
.pill--erro    { color: var(--danger); background: #F5E9E7; }
.pill--info    { color: var(--info); background: #EBEEF1; }
.pill--neutro  { color: var(--text-secondary); background: var(--gray-100); }
.pill--champ   { color: var(--champagne-700); background: var(--champagne-050); }

/* ------------------------------------------------------------- LISTAS */
.lista { display: flex; flex-direction: column; }
.lista__item { display: flex; align-items: center; gap: 14px; padding: 13px 20px; border-top: 1px solid var(--border); }
.lista__item:first-child { border-top: 0; }
.lista__item .quem { flex: 1; min-width: 0; }
.lista__item .quem b { display: block; font-weight: 600; font-size: var(--fs-sm); }
.lista__item .quem small { display: block; color: var(--text-muted); font-size: var(--fs-xs); margin-top: 2px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.lista__item .valor { font-variant-numeric: tabular-nums; font-weight: 600; font-size: var(--fs-sm); white-space: nowrap; }
.data-box { width: 44px; flex: none; text-align: center; border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 4px 0; line-height: 1.05; }
.data-box b { display: block; font-family: var(--font-display); font-size: 18px; font-weight: 800; }
.data-box span { font-size: 10px; text-transform: uppercase; letter-spacing: 0.08em; color: var(--text-muted); }
.data-box--atraso { border-color: var(--danger); color: var(--danger); }
.vazio { padding: 28px 20px; text-align: center; color: var(--text-muted); font-size: var(--fs-sm); }

/* ---------------------------------------------------------------- FUNIL */
.funil { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(250px, 1fr); gap: 14px; overflow-x: auto; padding-bottom: 6px; align-items: start; }
.coluna { background: var(--gray-100); border: 1px solid var(--border); border-radius: var(--radius-md); display: flex; flex-direction: column; min-width: 0; }
.coluna__cab { padding: 12px 14px; display: flex; align-items: center; justify-content: space-between; gap: 8px; border-bottom: 1px solid var(--border); }
.coluna__cab b { font-size: var(--fs-label); font-weight: 600; letter-spacing: var(--track-label); text-transform: uppercase; color: var(--text-secondary); }
.coluna__cab span { font-size: var(--fs-xs); color: var(--text-muted); font-variant-numeric: tabular-nums; }
.coluna__soma { padding: 8px 14px 0; font-size: var(--fs-xs); color: var(--text-muted); }
.coluna__corpo { padding: 10px; display: flex; flex-direction: column; gap: 10px; min-height: 80px; }
.cartao { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 13px 14px; display: flex; flex-direction: column; gap: 8px; box-shadow: var(--shadow-sm); cursor: grab; }
.cartao:hover { border-color: var(--champagne-400); }
.cartao__nome { font-weight: 700; font-family: var(--font-display); font-size: 15px; }
.cartao__seg { font-size: var(--fs-xs); color: var(--text-muted); }
.cartao__valores { display: flex; flex-wrap: wrap; gap: 4px 12px; font-size: var(--fs-xs); color: var(--text-secondary); font-variant-numeric: tabular-nums; }
.cartao__valores b { color: var(--text-primary); }
.cartao__passo { display: flex; gap: 8px; align-items: flex-start; font-size: var(--fs-xs); color: var(--text-secondary); border-top: 1px solid var(--border); padding-top: 8px; }
.cartao__passo i { color: var(--accent); font-size: 15px; flex: none; }
.cartao__passo.is-atraso { color: var(--danger); }
.cartao__passo.is-atraso i { color: var(--danger); }

/* --------------------------------------------------------------- FICHAS */
.ficha { display: grid; grid-template-columns: auto 1fr; gap: 9px 18px; font-size: var(--fs-sm); margin: 0; }
.ficha dt { color: var(--text-muted); }
.ficha dd { margin: 0; font-weight: 500; overflow-wrap: anywhere; }
.form-grade { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; }
.form-grade .inteira { grid-column: 1 / -1; }
.campo-com-botao { display: flex; gap: 8px; }
.campo-com-botao .m-input { flex: 1; }
.aviso { display: flex; gap: 12px; align-items: flex-start; padding: 12px 14px; border: 1px solid var(--champagne-300); background: var(--champagne-050); border-radius: var(--radius-sm); font-size: var(--fs-sm); color: var(--text-secondary); }
.aviso i { color: var(--champagne-700); font-size: 20px; flex: none; }
.aviso b { color: var(--text-primary); }
.abas { display: flex; gap: 2px; border-bottom: 1px solid var(--border); overflow-x: auto; }
.abas button { border: 0; background: none; padding: 10px 14px; font: 600 var(--fs-xs)/1 var(--font-body); letter-spacing: var(--track-label); text-transform: uppercase; color: var(--text-muted); cursor: pointer; border-bottom: 2px solid transparent; white-space: nowrap; }
.abas button[aria-selected="true"] { color: var(--text-primary); border-bottom-color: var(--accent); }
.filtros { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.filtro { border: 1px solid var(--border-strong); background: var(--surface); border-radius: var(--radius-pill); padding: 6px 13px; font: 500 var(--fs-xs)/1 var(--font-body); color: var(--text-secondary); cursor: pointer; }
.filtro[aria-pressed="true"] { background: var(--carvao); border-color: var(--carvao); color: var(--off-white); }
.btn-icone { border: 1px solid var(--border-strong); background: var(--surface); border-radius: var(--radius-xs); width: 34px; height: 34px; display: inline-grid; place-items: center; color: var(--text-secondary); cursor: pointer; font-size: 17px; }
.btn-icone:hover { border-color: var(--accent); color: var(--text-accent); }
.parcelas { display: flex; flex-direction: column; border: 1px solid var(--border); border-radius: var(--radius-sm); }
.parcelas div { display: flex; justify-content: space-between; gap: 12px; padding: 9px 12px; font-size: var(--fs-sm); border-top: 1px solid var(--border); font-variant-numeric: tabular-nums; }
.parcelas div:first-child { border-top: 0; }
.parcelas small { color: var(--text-muted); }

/* ------------------------------------------------------------- RESPONSIVO */
.topbar-mobile { display: none; }
@media (max-width: 1180px) {
  .grade-4 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .grade-2-1 { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 900px) {
  .app { grid-template-columns: minmax(0, 1fr); }
  .side { position: fixed; inset: 0 auto 0 0; width: min(280px, 84vw); z-index: 50; transform: translateX(-102%); transition: transform var(--dur-base) var(--ease-out); }
  .app.is-menu .side { transform: none; box-shadow: var(--shadow-lg); }
  .topbar-mobile { display: flex; align-items: center; gap: 12px; position: sticky; top: 0; z-index: 40; background: var(--carvao); padding: 10px 16px; }
  .topbar-mobile .m-logo__symbol { height: 24px; }
  .topbar-mobile .m-logo__name { font-size: 13px; color: var(--off-white); }
  .topbar-mobile .m-logo__sub { display: none; }
  .topbar-mobile button { margin-left: auto; background: none; border: 0; color: var(--off-white); font-size: 24px; cursor: pointer; }
  .grade-3, .grade-2, .form-grade { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 560px) {
  .grade-4 { grid-template-columns: minmax(0, 1fr); }
  .main { padding-left: 16px; padding-right: 16px; }
}

/* ------------------------------------------------------- AVISOS E SAIR */
.aviso--erro { border-color: var(--danger); background: #F5E9E7; }
.aviso--erro i { color: var(--danger); }
.aviso--ok { border-color: #C9D2BF; background: #EEF1EA; }
.aviso--ok i { color: var(--success); }
.side__sair { background: none; border: 0; color: #8F8C85; cursor: pointer; font-size: 18px; padding: 4px; }
.side__sair:hover { color: var(--champagne-400); }
a.side__item { text-decoration: none; }

/* ---------------------------------------------------- ENTRAR / INSTALAR */
.entrar-body { min-height: 100vh; display: grid; place-items: center; padding: 24px 16px; }
.entrar { width: min(400px, 100%); display: flex; flex-direction: column; gap: 22px; align-items: stretch; }
.entrar__logo { width: 170px; align-self: center; margin-bottom: 8px; }
.entrar .m-card { background: var(--grafite-800); border-color: var(--border-on-dark); }
.entrar .m-input { background: var(--carvao); color: var(--off-white); border-color: rgba(255,255,255,.14); }
.entrar .m-label { color: #C6C3BC; }
.entrar__rodape { text-align: center; font-size: var(--fs-xs); color: #8F8C85; }
.entrar__rodape a { color: #8F8C85; }
.entrar .aviso { background: transparent; color: #C6C3BC; }
a.lista__item { color: inherit; text-decoration: none; }
a.lista__item:hover { background: var(--surface-sunken); }
.avatar--claro { background: var(--champagne-050); color: var(--champagne-700); }
a.cartao { color: inherit; text-decoration: none; }
.cartao.is-arrastando { opacity: .5; }
.coluna.is-alvo { border-color: var(--champagne); background: var(--champagne-050); }
.historico { display: flex; flex-direction: column; }
.historico__item { display: flex; gap: 12px; padding: 12px 20px; border-top: 1px solid var(--border); font-size: var(--fs-sm); }
.historico__item:first-child { border-top: 0; }
.historico__item time { color: var(--text-muted); font-size: var(--fs-xs); white-space: nowrap; min-width: 92px; }
.historico__item p { margin: 0; white-space: pre-line; }
.acoes-form { display: flex; gap: 10px; justify-content: flex-end; flex-wrap: wrap; }
.abas .aba { padding: 12px 14px; font: 600 var(--fs-xs)/1 var(--font-body); letter-spacing: var(--track-label); text-transform: uppercase; color: var(--text-muted); border-bottom: 2px solid transparent; white-space: nowrap; text-decoration: none; }
.abas .aba[aria-selected="true"] { color: var(--text-primary); border-bottom-color: var(--accent); }
.abas .aba:hover { color: var(--text-primary); }
.aviso--producao { border-color: var(--danger); background: #F5E9E7; }
.aviso--producao i { color: var(--danger); }
.m-btn[disabled] { opacity: .42; cursor: not-allowed; }
/* Marcador de progresso de todo envio (app.js): o botão gira e diz que está trabalhando até a próxima tela. */
.m-btn.is-carregando { pointer-events: none; cursor: progress; }
form.is-carregando { cursor: progress; }
.girando { animation: girar 0.9s linear infinite; }
@keyframes girar { to { transform: rotate(360deg); } }

/* ------------------------------------------- CONFIRMAR (form[data-confirmar]) */
/* O texto do aviso aparece junto do botão no primeiro clique (app.js). */
.aviso--confirmar { flex-basis: 100%; text-align: left; white-space: normal; }
.tabela tr.confirmar-linha td { text-align: right; padding-top: 0; }
.tabela tbody tr.confirmar-linha:hover { background: none; }
/* Na tabela que rola de lado (celular), o aviso acompanha a parte visível em vez de ficar cortado na borda. */
.confirmar-linha .aviso--confirmar { display: inline-flex; max-width: min(460px, 78vw); position: sticky; left: 16px; right: 16px; }

/* ------------------------------------------- DOCUMENTOS DO CLIENTE (aba Documentos) */
.abas--justas .aba { padding-left: 11px; padding-right: 11px; }   /* cinco abas na coluna larga da ficha */
.aba__conta { display: inline-block; margin-left: 6px; font-size: 10px; font-weight: 700; letter-spacing: 0.04em; line-height: 1.5; color: var(--carvao); background: var(--champagne); border-radius: var(--radius-pill); padding: 0 6px; vertical-align: 1px; }
/* Os campos quebram linha sozinhos quando falta largura (com o campo Contrato são três). */
.envio { display: flex; flex-wrap: wrap; gap: 12px; align-items: flex-end; padding: 18px 20px; border-bottom: 1px solid var(--border); }
.envio > .m-field { flex: 1 1 190px; min-width: 0; }
.envio > .envio__arquivo { flex: 2 1 280px; }
.envio > .m-btn { flex: none; }
.envio__dica { flex-basis: 100%; }
.arquivo { display: flex; align-items: center; gap: 10px; min-height: 48px; padding: 4px 6px 4px 4px; border: 1px solid var(--border-strong); border-radius: var(--radius-sm); background: var(--surface); cursor: pointer; min-width: 0; position: relative; }
.arquivo input { position: absolute; width: 1px; height: 1px; opacity: 0; }
.arquivo:focus-within { border-color: var(--accent); }
.arquivo__nome { font-size: var(--fs-sm); color: var(--text-secondary); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; min-width: 0; }
.tabela .acoes form { margin-left: 4px; }

/* ------------------------------------------------- LIA, A AGENTE (protótipo aprovado: mockups/agente-lia.html) */
.lia-status { display: flex; align-items: center; gap: 14px; }
.lia-avatar { width: 56px; height: 56px; border-radius: 50%; background: var(--carvao); color: var(--champagne); display: grid; place-items: center; font: 800 20px/1 var(--font-display); letter-spacing: .02em; flex: none; box-shadow: inset 0 0 0 2px var(--champagne); }
.lia-avatar--sm { width: 34px; height: 34px; font-size: 13px; box-shadow: inset 0 0 0 1.5px var(--champagne); }
.tarefa { display: flex; gap: 14px; padding: 14px 20px; border-top: 1px solid var(--border); align-items: flex-start; }
.tarefa:first-child { border-top: 0; }
.tarefa > i { font-size: 22px; color: var(--accent); flex: none; margin-top: 2px; }
.tarefa__corpo { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 6px; }
.tarefa__corpo b { font-weight: 600; font-size: var(--fs-sm); }
.tarefa__corpo p { margin: 0; font-size: var(--fs-sm); color: var(--text-secondary); white-space: pre-line; }
.tarefa__corpo small { color: var(--text-muted); font-size: var(--fs-xs); }
.tarefa__acoes { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 4px; align-items: flex-end; }
.tarefa__acoes .m-field { flex: 1 1 260px; max-width: 560px; }
.citacao { border-left: 2px solid var(--champagne-300); padding: 2px 0 2px 12px; font-size: var(--fs-sm); color: var(--text-secondary); font-style: italic; margin: 0; }
.estado-titulo { font-size: var(--fs-label); font-weight: 600; letter-spacing: var(--track-label); text-transform: uppercase; color: var(--text-muted); margin: 18px 20px 6px; }
.passos { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; }
.passos li { display: flex; gap: 12px; padding: 9px 0; font-size: var(--fs-sm); border-top: 1px dashed var(--border); }
.passos li:first-child { border-top: 0; }
.passos time { color: var(--text-muted); font-size: var(--fs-xs); min-width: 88px; white-space: nowrap; padding-top: 2px; }
.passos i { color: var(--success); font-size: 17px; flex: none; }
.mao { display: grid; grid-template-columns: auto minmax(0, 1fr) minmax(150px, 210px); gap: 14px; align-items: center; padding: 14px 20px; border-top: 1px solid var(--border); }
.mao:first-child { border-top: 0; }
.mao > i { font-size: 22px; color: var(--accent); }
.mao b { display: block; font-size: var(--fs-sm); font-weight: 600; }
.mao small { display: block; font-size: var(--fs-xs); color: var(--text-muted); margin-top: 2px; }
.mao.is-desligada > i, .mao.is-depois > i { color: var(--text-muted); }
.mao.is-depois { opacity: .55; }
.conversas { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1.5fr); gap: 18px; }
.lista__item.is-ativo { background: var(--champagne-050); box-shadow: inset 2px 0 0 var(--champagne); }
.fone { width: 100%; background: var(--gray-100); }
.fone__cab { background: var(--carvao); color: var(--off-white); padding: 12px 16px; display: flex; gap: 10px; align-items: center; }
.fone__cab b { display: block; font-size: var(--fs-sm); font-weight: 600; }
.fone__cab small { display: block; font-size: 11px; color: #B7B4AD; }
.fone__corpo { padding: 14px 12px 18px; display: flex; flex-direction: column; gap: 8px; max-height: 70vh; overflow-y: auto; }
.bolha { max-width: 86%; padding: 8px 11px 5px; border-radius: 8px; font-size: 14px; line-height: 1.45; background: var(--white); border: 1px solid var(--border); align-self: flex-start; white-space: pre-line; color: var(--text-primary); overflow-wrap: anywhere; }
.bolha--eu { align-self: flex-end; background: var(--champagne-050); border-color: var(--champagne-300); }
.bolha--falhou { border-color: var(--danger); }
.bolha time { display: block; text-align: right; font-size: 11px; color: var(--text-muted); margin-top: 2px; }
.bolha__selo { display: block; font-size: 10px; font-weight: 600; letter-spacing: var(--track-label); text-transform: uppercase; color: var(--champagne-700); margin-bottom: 4px; }
.dia { align-self: center; font-size: 11px; background: var(--white); padding: 2px 10px; border-radius: var(--radius-pill); color: var(--text-muted); border: 1px solid var(--border); margin: 6px 0; }
@media (max-width: 1000px) { .conversas { grid-template-columns: minmax(0, 1fr); } }
@media (max-width: 860px) {
  .mao { grid-template-columns: auto minmax(0, 1fr); }
  .mao .m-select-wrap, .mao .m-select { grid-column: 2 / -1; }
}

/* ------------------------------------------------------------ LIA → CONVERSAS (jeito do WhatsApp Web) */
.zap { display: grid; grid-template-columns: minmax(260px, 340px) minmax(0, 1fr); height: calc(100vh - 220px); min-height: 520px; border-top: 1px solid var(--border); }
.zap__lista { display: flex; flex-direction: column; min-height: 0; background: var(--white); border-right: 1px solid var(--border); }
.zap__busca { position: relative; padding: 12px; border-bottom: 1px solid var(--border); }
.zap__busca i { position: absolute; left: 24px; top: 50%; transform: translateY(-50%); color: var(--text-muted); font-size: 17px; pointer-events: none; }
.zap__busca .m-input { padding-left: 38px; }
.zap__itens { flex: 1; overflow-y: auto; }
.zap-item { display: flex; gap: 12px; align-items: center; padding: 11px 14px; border-bottom: 1px solid var(--gray-100); color: inherit; text-decoration: none; }
.zap-item:hover { background: var(--gray-050); }
.zap-item.is-ativo { background: var(--champagne-050); box-shadow: inset 2px 0 0 var(--champagne); }
.zap-item .avatar { flex: none; }
.zap-item__meio { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 3px; }
.zap-item__linha { display: flex; align-items: center; gap: 6px; min-width: 0; }
.zap-item__linha b { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: var(--fs-sm); font-weight: 600; }
.zap-item__linha small { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: 13px; color: var(--text-muted); }
.zap-item__linha small i { font-size: 15px; vertical-align: -3px; margin-right: 3px; }
.zap-item time { flex: none; font-size: 11px; color: var(--text-muted); }
.zap-item time.is-nova { color: var(--champagne-700); font-weight: 600; }
.zap-conta { flex: none; min-width: 20px; height: 20px; padding: 0 6px; border-radius: var(--radius-pill); background: var(--champagne); color: var(--carvao); font-size: 11px; font-weight: 700; display: inline-flex; align-items: center; justify-content: center; }
.zap-tag { flex: none; font-size: 10.5px; font-weight: 600; padding: 1px 8px; border-radius: var(--radius-pill); background: var(--gray-100); color: var(--text-secondary); white-space: nowrap; }
.zap-tag--ok { background: rgba(110, 127, 94, 0.14); color: var(--success); }
.zap-tag--fechada { background: rgba(166, 82, 74, 0.10); color: var(--danger); }
.zap-tag--lia { background: var(--champagne-050); color: var(--champagne-700); }
.zap-vazio { margin: 0; padding: 20px; color: var(--text-muted); font-size: var(--fs-sm); }

.zap__conversa { position: relative; display: flex; flex-direction: column; min-width: 0; min-height: 0; background: var(--gray-100); }
.zap__cab { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; padding: 10px 16px; background: var(--white); border-bottom: 1px solid var(--border); }
.zap__voltar { display: none; color: var(--text-primary); font-size: 22px; }
.zap__quem { flex: 1; min-width: 0; }
.zap__quem b { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: var(--fs-sm); font-weight: 600; }
.zap__quem b small { font-weight: 400; color: var(--text-muted); }
.zap__estado { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; margin-top: 3px; font-size: 12px; color: var(--text-muted); }
.zap__acoes { flex: none; display: flex; align-items: center; gap: 8px; }
.zap-dados { position: relative; }
.zap-dados summary { list-style: none; }
.zap-dados summary::-webkit-details-marker { display: none; }
.zap-dados[open] summary { background: var(--champagne-050); }
.zap-dados__painel { position: absolute; right: 0; top: calc(100% + 8px); z-index: 5; width: min(560px, 90vw); max-height: min(540px, 70vh); overflow: auto; padding: 18px; background: var(--white); border: 1px solid var(--border); border-radius: var(--radius-md); box-shadow: 0 12px 32px rgba(13, 13, 13, 0.12); }

.zap__corpo { flex: 1; overflow-y: auto; padding: 16px 6% 20px; display: flex; flex-direction: column; gap: 4px; }
.zap-dia { position: sticky; top: 4px; z-index: 2; align-self: center; margin: 12px 0 8px; padding: 3px 12px; border-radius: var(--radius-pill); background: var(--white); color: var(--text-muted); font-size: 11.5px; box-shadow: 0 1px 0 rgba(13, 13, 13, 0.06); }
.zap-msg { align-self: flex-start; max-width: min(72%, 560px); margin-top: 2px; padding: 6px 10px 5px; border-radius: 10px; background: var(--white); box-shadow: 0 1px 0 rgba(13, 13, 13, 0.08); display: flex; flex-direction: column; gap: 3px; font-size: 14.2px; line-height: 1.45; color: var(--text-primary); overflow-wrap: anywhere; }
.zap-msg--sai { align-self: flex-end; background: var(--champagne-050); }

/* Conversas no jeito do WhatsApp (08/10/2026, mockups/lia-conversas-whatsapp.html): a linha leva o balão e as reações; o
   primeiro balão de cada vez tem o canto de cima reto do lado de quem mandou. */
.zap-linha { position: relative; display: flex; flex-direction: column; align-items: flex-start; }
.zap-linha--sai { align-items: flex-end; }
.zap-linha.nova-vez { margin-top: 6px; }
.zap-linha .zap-msg { position: relative; align-self: auto; transition: background .4s, box-shadow .4s, transform .15s; }
.zap-linha--entra.nova-vez .zap-msg { border-top-left-radius: 0; }
.zap-linha--sai.nova-vez .zap-msg { border-top-right-radius: 0; }
.zap-msg.is-piscando { background: var(--champagne-300); box-shadow: 0 0 0 2px var(--champagne); }
.zap-msg__autor.is-voce { color: var(--carvao); }
.zap-cit { display: flex; flex-direction: column; gap: 1px; margin: 0 -4px 2px; padding: 4px 8px; border: 0; border-left: 3px solid var(--champagne); border-radius: 4px; background: rgba(13, 13, 13, 0.05); color: inherit; font: inherit; text-align: left; cursor: pointer; }
.zap-cit:hover { background: rgba(13, 13, 13, 0.08); }
.zap-cit.is-sem-alvo { cursor: default; }
.zap-cit b { font-size: 11.5px; font-weight: 700; color: var(--champagne-700); }
.zap-cit b.is-voce { color: var(--carvao); }
.zap-cit span { display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; font-size: 12.5px; color: var(--text-secondary); }
.zap-cit i { font-size: 13px; vertical-align: -2px; }
.zap-resp { position: absolute; top: 4px; right: -34px; width: 28px; height: 28px; display: grid; place-items: center; padding: 0; border: 0; border-radius: 50%; background: var(--white); color: var(--text-secondary); box-shadow: 0 1px 3px rgba(13, 13, 13, 0.15); font-size: 15px; cursor: pointer; opacity: 0; transition: opacity .15s; }
.zap-linha--sai .zap-resp { right: auto; left: -34px; }
.zap-msg:hover .zap-resp, .zap-resp:focus-visible { opacity: 1; }
.zap-reacoes { position: relative; z-index: 1; display: flex; gap: 4px; margin: -6px 8px 2px; }
.zap-reacao { display: inline-flex; align-items: center; height: 22px; padding: 0 7px; border: 1px solid var(--border); border-radius: var(--radius-pill); background: var(--white); box-shadow: 0 1px 2px rgba(13, 13, 13, 0.08); font-size: 13px; }
.zap-reacao.is-sua { border-color: var(--champagne-300); background: var(--champagne-050); }
.zap-novas { display: flex; align-items: center; gap: 10px; margin: 10px 0 6px; color: var(--champagne-700); font-size: 10.5px; font-weight: 700; letter-spacing: .14em; text-transform: uppercase; }
.zap-novas::before, .zap-novas::after { content: ""; flex: 1; height: 1px; background: var(--champagne-300); }
.zap-digitando { align-self: flex-end; display: flex; align-items: center; gap: 8px; margin-top: 8px; padding: 6px 12px; border-radius: 8px; background: var(--champagne-050); color: var(--champagne-700); font-size: 12px; }
.zap-digitando span { display: inline-flex; gap: 3px; }
.zap-digitando span i { width: 5px; height: 5px; border-radius: 50%; background: var(--champagne-600); animation: zap-pulso 1.2s infinite; }
.zap-digitando span i:nth-child(2) { animation-delay: .2s; }
.zap-digitando span i:nth-child(3) { animation-delay: .4s; }
@keyframes zap-pulso { 0%, 80%, 100% { opacity: .25; } 40% { opacity: 1; } }
@media (prefers-reduced-motion: reduce) { .zap-digitando span i { animation: none; } .zap-linha .zap-msg { transition: none; } }
.zap-fim { position: absolute; right: 22px; bottom: 90px; z-index: 3; width: 40px; height: 40px; display: grid; place-items: center; padding: 0; border: 0; border-radius: 50%; background: var(--white); color: var(--text-secondary); box-shadow: 0 2px 8px rgba(13, 13, 13, 0.18); font-size: 20px; cursor: pointer; }
.zap-fim .zap-conta { position: absolute; top: -6px; right: -6px; }
.zap-fim[hidden], .zap-fim .zap-conta[hidden] { display: none; }
.zap-citando { display: flex; align-items: stretch; gap: 10px; margin-bottom: 8px; }
.zap-citando[hidden] { display: none; }
.zap-citando .zap-cit { flex: 1; margin: 0; cursor: default; }
.zap-citando__x { flex: none; width: 32px; padding: 0; border: 0; background: none; color: var(--text-muted); font-size: 18px; cursor: pointer; }
.zap-menu { position: fixed; z-index: 40; min-width: 210px; padding: 6px 0; background: var(--white); border: 1px solid var(--border); border-radius: var(--radius-md); box-shadow: 0 12px 32px -12px rgba(13, 13, 13, 0.3); }
.zap-menu[hidden] { display: none; }
.zap-menu__reacoes { display: flex; gap: 2px; padding: 4px 8px 8px; border-bottom: 1px solid var(--gray-100); }
.zap-menu__reacoes button { width: 32px; height: 32px; padding: 0; border: 0; border-radius: 50%; background: none; font-size: 18px; cursor: pointer; }
.zap-menu__reacoes button:hover, .zap-menu__reacoes button.is-sua { background: var(--gray-100); }
.zap-menu > button { display: flex; align-items: center; gap: 10px; width: 100%; padding: 8px 14px; border: 0; background: none; color: var(--text-primary); font: inherit; font-size: 13.5px; text-align: left; cursor: pointer; }
.zap-menu > button:hover { background: var(--gray-050); }
.zap-menu > button[hidden] { display: none; }
.zap-menu > button i { font-size: 17px; color: var(--text-secondary); }
.zap-escolher { position: fixed; inset: 0; z-index: 45; display: grid; place-items: center; padding: 16px; background: rgba(13, 13, 13, 0.35); }
.zap-escolher[hidden] { display: none; }
.zap-escolher__caixa { width: min(380px, 100%); max-height: 80vh; display: flex; flex-direction: column; gap: 10px; padding: 16px; background: var(--white); border-radius: var(--radius-md); box-shadow: 0 24px 60px -20px rgba(13, 13, 13, 0.3); }
.zap-escolher__cab { display: flex; align-items: center; justify-content: space-between; }
.zap-escolher__lista { overflow: auto; display: flex; flex-direction: column; }
.zap-escolher__lista button { display: flex; align-items: center; gap: 10px; padding: 9px 6px; border: 0; border-bottom: 1px solid var(--gray-100); background: none; color: var(--text-primary); font: inherit; font-size: 13.5px; text-align: left; cursor: pointer; }
.zap-escolher__lista button:hover { background: var(--gray-050); }
.zap-escolher__lista button:disabled { color: var(--text-muted); cursor: not-allowed; }
.zap-escolher__lista button small { margin-left: auto; font-size: 11px; color: var(--text-muted); }
.zap-escolher__nota { margin: 0; font-size: 11.5px; color: var(--text-muted); }
.zap-lupa { position: fixed; inset: 0; z-index: 50; display: flex; align-items: center; justify-content: center; background: rgba(13, 13, 13, 0.86); }
.zap-lupa[hidden] { display: none; }
.zap-lupa img { max-width: 92vw; max-height: 86vh; }
.zap-lupa__acoes { position: absolute; top: 14px; right: 16px; display: flex; gap: 8px; }
.zap-lupa__acoes a, .zap-lupa__acoes button { width: 38px; height: 38px; display: grid; place-items: center; padding: 0; border: 0; border-radius: 50%; background: rgba(250, 250, 248, 0.16); color: var(--off-white); font-size: 19px; cursor: pointer; text-decoration: none; }
.zap-aviso { position: fixed; left: 50%; bottom: 24px; z-index: 60; transform: translateX(-50%); padding: 8px 16px; background: var(--carvao); color: var(--off-white); font-size: 13px; }
.zap-aviso[hidden] { display: none; }
.zap-tag--dono { background: var(--carvao); color: var(--off-white); }
.zap-img { cursor: zoom-in; }
.zap-msg.is-falhou { box-shadow: inset 0 0 0 1px var(--danger); }
.zap-msg__autor { font-size: 11.5px; font-weight: 600; color: var(--champagne-700); }
.zap-msg__selo { display: flex; align-items: center; gap: 4px; font-size: 11px; color: var(--text-muted); }
.zap-msg__texto { white-space: pre-wrap; }
.zap-msg__texto a { color: var(--info); text-decoration: underline; }
.zap-msg__transcricao { white-space: pre-wrap; font-size: 13px; font-style: italic; color: var(--text-secondary); }
.zap-msg__falta { display: flex; align-items: center; gap: 6px; font-size: 13px; color: var(--text-secondary); }
.zap-msg__falta i { font-size: 18px; }
.zap-msg__pe { align-self: flex-end; display: flex; align-items: center; gap: 3px; margin-top: -2px; font-size: 11px; color: var(--text-muted); }
.zap-msg__erro { display: flex; align-items: flex-start; gap: 5px; font-size: 12px; color: var(--danger); }
.zap-msg__erro i { font-size: 15px; margin-top: 1px; }
.zap-sit { font-size: 15px; color: var(--text-muted); }
.zap-sit.is-lida { color: var(--champagne-700); }
.zap-sit.is-falhou { color: var(--danger); }
.zap-img img { display: block; max-width: 100%; max-height: 320px; border-radius: 6px; }
.zap-doc { display: flex; align-items: center; gap: 10px; min-width: 220px; padding: 10px 12px; border-radius: 6px; background: rgba(13, 13, 13, 0.04); color: var(--text-primary); text-decoration: none; font-size: 13px; }
.zap-doc span { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.zap-doc i { font-size: 22px; color: var(--champagne-700); }
.zap-audio { display: flex; align-items: center; gap: 10px; min-width: 240px; padding: 2px 0; }
.zap-audio__tocar { flex: none; width: 36px; height: 36px; display: grid; place-items: center; border: 0; border-radius: 50%; background: var(--carvao); color: var(--off-white); font-size: 16px; cursor: pointer; }
.zap-audio__barra { flex: 1; position: relative; height: 4px; border-radius: 2px; background: var(--gray-300); cursor: pointer; }
.zap-audio__barra span { position: absolute; left: 0; top: 0; bottom: 0; width: 0; border-radius: 2px; background: var(--champagne-600); }
.zap-audio time { min-width: 34px; text-align: right; font-size: 11.5px; color: var(--text-muted); font-variant-numeric: tabular-nums; }

.zap__rodape { padding: 10px 14px; background: var(--white); border-top: 1px solid var(--border); }
.zap-escrever { display: flex; align-items: flex-end; gap: 10px; }
.zap-escrever .m-textarea { flex: 1; min-height: 42px; max-height: 160px; resize: none; line-height: 1.4; }
.zap-escrever__botao { flex: none; width: 42px; height: 42px; padding: 0; justify-content: center; border-radius: 50%; font-size: 19px; }
.zap-escrever__botao i { margin: 0; }
.zap-escrever.is-enviando { opacity: .6; pointer-events: none; }
.zap-rodape__aviso { display: flex; align-items: flex-start; gap: 10px; padding: 4px 2px; font-size: 13px; color: var(--text-secondary); }
.zap-rodape__aviso i { flex: none; font-size: 18px; color: var(--champagne-700); }
.zap-rodape__nota { margin-top: 6px; font-size: 11.5px; color: var(--text-muted); }
.zap-rodape__erro { margin-top: 6px; font-size: 12px; color: var(--danger); }
.zap__nada { margin: auto; padding: 24px; text-align: center; color: var(--text-muted); font-size: var(--fs-sm); }
.zap__nada i { font-size: 48px; color: var(--gray-300); }
@media (max-width: 860px) {
  .zap { grid-template-columns: minmax(0, 1fr); height: calc(100vh - 170px); }
  .zap.tem-conversa .zap__lista { display: none; }
  .zap:not(.tem-conversa) .zap__conversa { display: none; }
  .zap__voltar { display: inline-flex; }
  .zap__cab { padding: 8px 12px; }
  .zap__acoes { width: 100%; justify-content: flex-end; }
  .zap__corpo { padding: 12px 10px 16px; }
  .zap-msg { max-width: 88%; }
  .zap-resp { display: none; }
  .zap-dados summary { font-size: 0; gap: 0; }
  .zap-dados summary i { font-size: 18px; }
}

.m-input--mini { display: inline-block; width: 64px; height: 28px; padding: 2px 8px; margin: 0 4px; font-size: var(--fs-xs); vertical-align: middle; }
.pend-grupo { border-top: 1px solid var(--border); }
.pend-grupo summary { list-style: none; display: flex; align-items: center; gap: 10px; padding: 12px 20px; cursor: pointer; font-size: var(--fs-sm); }
.pend-grupo summary::-webkit-details-marker { display: none; }
.pend-grupo summary i { color: var(--text-muted); transition: transform .15s; }
.pend-grupo[open] summary i { transform: rotate(90deg); }
.pend-grupo summary:hover { background: var(--gray-050); }
.pend-grupo__conta { margin-left: auto; font-size: 11px; font-weight: 700; padding: 1px 8px; border-radius: var(--radius-pill); background: var(--gray-100); color: var(--text-secondary); }